Terms of service

About these terms

These terms govern your access to and use of the Asset360 website (getasset360.com) and the Asset360 platform (the “Service”). The Service is provided by Asset360 Technology Ltd, company no. 17495796, registered in England and Wales (“Asset360”, “we”, “us”).

By accessing or using the Service you agree to these terms. If you are using the Service on behalf of an organisation, you confirm that you have authority to bind that organisation. If you do not agree, do not use the Service.

The Service

Asset360 is a web-based platform for forklift pre-shift inspection, defect management, compliance record-keeping, and fleet cost tracking. We grant you a limited, non-exclusive, non-transferable right to access and use the Service during your subscription, solely for your internal business operations.

We may update the Service from time to time, to add features, fix issues, or comply with legal requirements. We will give reasonable notice of any material change that reduces functionality.

Accounts and security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at hello@getasset360.com if you believe your account has been compromised. We are not liable for any loss arising from unauthorised use of your account where you have failed to keep credentials secure.

Acceptable use

You must not use the Service to:

• Violate any applicable law or regulation.
• Upload or transmit malicious code, viruses, or anything designed to disrupt or damage the Service or any third-party system.
• Attempt to gain unauthorised access to any part of the Service or its infrastructure.
• Scrape, copy, or redistribute content from the Service without our prior written consent.
• Use the Service in a way that could harm, impersonate, or deceive any person.

We reserve the right to suspend or terminate access immediately if we reasonably believe you are in breach of these rules.

Subscription and payment

Paid subscriptions are billed in advance on a monthly or annual basis as set out in your order. All prices are stated in GBP and are exclusive of VAT where applicable. Payment is due on the billing date shown in your account. If payment fails and is not resolved within 7 days, we may suspend access to the Service.

Annual subscriptions are non-refundable except where required by law or where we materially reduce the functionality of the Service during your subscription term. Monthly subscriptions may be cancelled at any time; access continues until the end of the current paid period.

We may change our pricing with at least 30 days' written notice. If a price increase applies to your plan and you do not wish to continue, you may cancel before the new price takes effect.

Intellectual property

All intellectual property rights in the Service, including the software, design, branding, and content, belong to Asset360 Technology Ltd or our licensors. These terms do not transfer any ownership to you; you receive only the limited use right described above.

You retain ownership of the data you input into the Service (operator records, check data, cost entries, and so on). You grant us a limited licence to process that data to provide the Service to you.

Your data

We process personal data in connection with the Service in accordance with our Privacy Policy. Where we process personal data on your behalf (for example, your operators' records), we do so as your data processor. A data processing agreement is available on request and is incorporated by reference into these terms for the purposes of UK GDPR Article 28.

On termination of your subscription, we will retain your data for 30 days during which you may request an export. After that period, your data will be securely deleted unless we are legally required to retain it.

Compliance disclaimer

Asset360 provides tools to help you generate, store and retrieve inspection records and evidence. The Service does not constitute legal advice and does not make your operation legally compliant. Compliance with PUWER, LOLER, and all other applicable regulations is your responsibility as the duty holder. Asset360 provides time-stamped, attributed records as evidence to support your compliance; it does not replace the need for competent persons, thorough examinations, or the professional judgements required by law.

Warranties and limitation of liability

We will provide the Service with reasonable skill and care. We do not warrant that the Service will be uninterrupted, error-free, or meet any specific requirement not stated in our documentation.

Nothing in these terms limits liability that cannot be excluded under English law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Subject to the above, our total aggregate liability to you in connection with these terms , whether in contract, tort (including negligence), or otherwise, will not exceed the total subscription fees you paid to us in the 12 months preceding the event giving rise to the claim.

We are not liable for any indirect, consequential, or special loss, loss of profit, loss of data, or business interruption, even if we have been advised of the possibility of such loss.

Termination

Either party may terminate these terms on written notice if the other commits a material breach and fails to remedy it within 14 days of notice, or becomes insolvent or enters administration. We may terminate or suspend your access immediately for a breach of the acceptable use terms above.

On termination, your right to access the Service ends immediately. Clauses that by their nature should survive termination (intellectual property, liability, governing law) will do so.

Changes to these terms

We may update these terms from time to time. We will give at least 14 days' notice of material changes by email to the account holder. Continued use of the Service after the effective date of a change constitutes acceptance of the revised terms. If you do not accept the change, you may terminate your subscription before it takes effect.

Governing law

These terms are governed by the law of England and Wales. Any dispute arising from them will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

For any questions about these terms, contact us at hello@getasset360.com.